Frequently Asked Questions
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How can I get a phone number blocked so I don’t receive calls from the jail?
You can call the jail at 319-753-8275 or call Prodigy direct at 1-866-797-5578.
How do I send an inmate mail?
You may send to 3630 Bauer Drive, Burlington, IA 52601 with inmates name.
How do I send an inmate money for commissary items?
You can go online at jailatm.com.
How do I send inmate money for phone/video?
You can go online at prodigysales.com.
What are your hours?
The business/clerical office is open Monday - Friday, 8:00 a.m. - 4:30 p.m. (excluding holidays).
How may I contact the Deputy who handled my complaint?
To contact a Des Moines County Deputy, please call 319-753-8212.
How do I pick up recovered stolen property or evidence that can be returned?
To pick up property, it is necessaray to make an appointment with the Evidence Support Staff by calling 319-753-8212.
How do I get a copy of an incident or accident report?
Please contact the Records Division at 319-753-8212.